Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: Free 12-30 Days
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Diamond Art Marketplace is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer's responsibility (including tariffs, taxes, and other costs).
Damages
Diamond Art Marketplace is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship Worldwide.
We offer international shipping in most countries. Shipping charges and delivery times vary depending on the destination.
Contact Us
If you have any questions about this Shipping Policy, please contact us at:
Email: Diamondartmarketplace@gmail.com
Address: 6541 Macarena Drive, Corpus Christi, Texas 78414